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How to cancel a Rogers streaming or channel add-on

Short answer: sign in to MyRogers, go to the Manage subscriptions page, pick the streaming service, select Unsubscribe, keep Current plan selected, then Continue to Unsubscribe and Confirm & Unsubscribe. Rogers says you keep access until the end of the current billing cycle and get a confirmation email.

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Streaming add-ons in MyRogers

  1. Sign in to MyRogers and go to the Manage subscriptions page.
  2. Select the streaming service (or StreamSaver) and select Unsubscribe.
  3. Make sure Current plan is selected and select Unsubscribe.
  4. Select Continue to Unsubscribe.
  5. Review the details, tick the checkbox and select Confirm & Unsubscribe.

MyRogers (Shaw) accounts: go to Subscriptions, select Cancel [service], then Yes, remove [service].

What you can and can't cancel on its own

Per Rogers' streaming app terms:

How you got it Can you cancel it alone?
Individual add-on (e.g. Netflix through Rogers) Yes, effective the next billing date for that app
Streaming bundle add-on (e.g. StreamSaver) Only the whole bundle, not one app in it
Part of a Rogers Xfinity TV or Xfinity Streaming package No; change or cancel the package instead

Unlinking your streaming account does not stop the Rogers charge. If you cancel through Rogers, a direct subscription you had paused with the streaming service may resume billing with that service.

Channel add-ons (MyRogers (Shaw))

Sign in, go to Channel Add-ons, choose the channel, select Unsubscribe, then Close. Channels must stay on the account at least 30 days before removal.

Find the add-ons you forgot

Import a bank or credit card statement into Subloupe to see every recurring charge you still pay, with its yearly cost. CSV is recommended (OFX and QFX work too; PDF reading is in Beta). The file is read in your browser and never uploaded. Free tracks up to 5 subscriptions with no account; Plus (unlimited, with calendar reminders and CSV export) is free during early access. Pro comes later.

Related: all guides · Cancel Crave · Cancel a pre-authorized payment · Bell · Rogers · Vidéotron

Source: Rogers page. Last checked: Oct 29, 2026.

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Subloupe isn't affiliated with Rogers. Steps, menus and fees can change, so always confirm on Rogers's official site.